PRIVACY POLICY

Last update: June 2019

We know how important it is to respect your privacy and your rights with regard to data protection. The Internet is a powerful medium for transmitting personal information; therefore, we and all other companies in the lastminute.com group take reasonable steps to comply with applicable laws for the protection and security of personal information, for security and for controlled and confidential navigation by users and customers when visiting/using the website and/or our comparison services (you as a "user") and, where applicable, for the use of your personal information. to be able to guarantee the use of our services when purchasing our services or when registering for the use of our services, when downloading our app/by consenting to a specific purpose (you as "customer"). The Privacy Policy describes how we collect, use, store and disclose your personal information in connection with accessing and using our website and services, in particular:

  • who is responsible for your personal data?
  • what categories of your data are collected and used?
  • why and how do we collect your data?
  • who sees, receives and uses your information and why?
  • how long do we store your data?
  • what are your rights to data protection and how can you exercise them?
  • contact details of the person responsible
  • contact details of our data protection officer
  • information about cookies
  • the Privacy Notice for Facebook
  • updating and earlier versions of this Privacy Policy

You will also be informed of how you can exercise your rights (including the right to object to the treatment of data). More information about your rights and how to exercise them can be found in the section below.

If you notice an undefined term in this Privacy Policy (such as "Service" or "Website"), it will be subject to the same definitions as in our Company's Terms and Conditions.

1. WHO IS EMPLOYED AS THE PERSON RESPONSIBLE FOR YOUR PERSONAL DATA?

Where "Company", "We", "Us", or "Responsible" is mentioned in this Privacy Policy, this refers to the following:

Mediadoxx GmbH - Weierstraße 39, 46149 Oberhausen, Amtsgericht Duisburg, HRB 31842 (hereinafter referred to as "Company", "We", "Us" or "Responsible") is responsible for the collection and processing of personal data of users and/or customers in accordance with this Privacy Policy.

As we are headquartered in Germany, we are subject to applicable EU and German laws regarding the protection of personal data. For this reason, we comply in particular with the provisions of the Data Protection Basic Regulation (EU) 2016/679 ("DSGVO") and the new Federal Data Protection Act ("BDSG").

We inform you that your personal data will be processed and stored by us in the manner and for the purposes described below.

2. WHICH CATEGORIES OF YOUR DATA ARE COLLECTED AND USED?

When you visit our website and use our comparison service (as a "user") or then purchase our services or register to use our services (as a "customer"), we collect the following categories of your personal information:

  • 2.1.
    Personal Information You Provide to Us

The personal information that you provide to us even when you create an account or subscribe to marketing communications and that you provide when using our services or downloading our app, including the information you provide on our booking platform and in your comments, ratings, or telephone messages to our customer service, live chat, or social media channels.

More specifically, when you book with us, you can provide us with information as listed below:

Traveler data, passport data, contact information, payment information (i.e., credit information, billing address, bank account details), date of birth, etc. Information about your purchase, including what you booked and when and where you booked it and what you paid for the booking.

Special categories of personal information, such as relevant medical information and special nutritional needs or disability precautions, information about your state of health or religious, philosophical or sexual orientation, which you voluntarily provide or enter in the appropriate field or otherwise provide when making a booking by ticking the "Special transportation required" box, such as by calling our customer service, live chat or at any other time during the booking process. We use the special categories of personal information only when strictly necessary to respond to your request. Where there is a need to process such data, we will only carry out such processing if we have your express consent in accordance with Art. 6.1.a) and Art. 9.2 DSGVO or if it is permitted under applicable law.

When you contact each other via live chat or when you contact customer service via email, mail, telephone or social media, we may collect the following information: personal information that you provide to us when you contact us, such as your name, username, telephone number, email.

If you participate in surveys or a questionnaire survey related to our services, you may provide us with your contact information, feedback and contributions to customer surveys and questionnaire surveys.

If you subscribe to personalized marketing services under points 3 - F of this Privacy Policy, you may provide us with information as listed below: Your personal information, information about your purchase, including what you have booked, information about when you clicked on our ad, how you visited our website, including your IP address, online identifiers and browser information. You may also provide us with information about your bookings, navigation patterns or personal interests. Please note that some of this information may be collected automatically in accordance with Section

When you download or use our app: We do not collect any personal data from you ourselves. Please note, however, that some information is shared with Facebook. (Section 11.2 of this Privacy Policy). When you install our app, you must declare that you have read and accepted the specific privacy policy and terms and conditions of our app.

If you agree to participate in promotions, sweepstakes or sweepstakes, you may provide us with the information listed below: Your personal information, including your mailing address, e-mail address or telephone number, or any other information necessary to participate. We will inform you of the privacy policy of the specific offers, contests or sweepstakes when we begin the promotion.

If you agree to subscribe to our marketing communications through WhatsApp, you may provide us with the information listed below: Your name and telephone number. Before you subscribe to marketing communications through WhatsApp, you must read and agree to the WhatsApp News Privacy Statement.

Personal Information You Provide About Other Individuals: If you intend to provide personal information to a third party, for example, when you book on their behalf, that information must be provided with the consent of that third party and after they have read this Privacy Statement. If you provide information about other individuals, you hereby acknowledge that you have their consent.

Personal data of children: Please note that we only collect data from children if it has been provided by their parents or legal guardians or with their consent. If we become aware that we have collected a child's information without the consent of a parent or guardian, we reserve the right to delete it.

The provision of the above personal data, where requested, is necessary for the reasonable performance of the contractual terms between us and you and enables us to meet our legal requirements, unless we rely on consent as a legitimate basis for processing and/or on our legitimate interest. Without this information, we may not be able to provide the requested services.

All personal information provided must be accurate. This includes, for example, that we always have your correct contact information (including e-mail address).

  • 2.2.
    If you register an account in the Personal Area or use your account, you may provide us with information as set out below: Your personal information such as your first name, last name, email address, mailing address, telephone number, profile photo and login information, i.e. your email address and the password you have chosen. Please review Section 2.3 of this Privacy Policy in the event that you log in or access the Personal Area by using your access information on social networks. Please note that after logging in to your registered private account, you will remain logged in to your personal area for 60 days or until you log out of your account.
  • 2.3.
    Personal data collected automatically on our website, by telephone, in communications and/or by third parties

We collect information about your visits to and use of the Site, such as information about the device and browser you use, your IP address or the domain names of computers connected to the Site, Uniform Resource Identifier for requests made, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the response given by the server (correct, error, etc.).) and other parameters relating to the operating system and computer environment used, the date, time and duration of your visit, the reference source and navigation paths of your visit and your interactions on the site, including the services and offers in which you are interested. Please note that we may associate this information with your account.

Please see the section on cookies in this Privacy Policy (9. Information about Cookies) for more information about the purposes for which we collect and use this information. Please note that your personal information may also be associated with cookies to, among other things, allow us to store your travel search requests in your private account when you sign up for the Service and/or to collect information about how you use our products and services.

For contractual, quality assurance, analysis, employee training and/or to protect us in the event of a dispute, we may record or monitor calls to or from our customer service. Any personal information we receive from you during the call will be processed in accordance with this Privacy Policy.

We may also use this format to understand how you deal with marketing communications such as e-mails that we send you and how you act, i.e. which of the links contained in the communications you click and how long and how often you read that e-mail.

To the extent permitted by law, we receive additional information about you, such as fraud detection and warning notices, from third party service providers and/or partners as part of our fraud prevention efforts.

Please see the section on cookies in this Privacy Policy (9. Information about Cookies) for more information about the purposes for which we collect and use this information. Please note that your personal information may also be associated with cookies to, among other things, allow us to store your travel search requests in your private account when you sign up for the Service and/or to collect information about how you use our products and services.

For contractual, quality assurance, analysis, employee training and/or to protect us in the event of a dispute, we may record or monitor calls to or from our customer service. Any personal information we receive from you during the call will be processed in accordance with this Privacy Policy.

We may also use this format to understand how you deal with marketing communications such as e-mails that we send you and how you act, i.e. which of the links contained in the communications you click and how long and how often you read that e-mail.

To the extent permitted by law, we receive additional information about you, such as fraud detection and warning notices, from third party service providers and/or partners as part of our fraud prevention efforts.

In particular:

Facebook login

When you sign in and/or log in using Facebook to access our service platforms on our website, either upon signing in or after signing up, you agree to provide us with your name, email address, profile picture, user ID in connection with your social media account. We will also record the fact that you have signed in via Facebook.

Information about your activity on our website may be sent to Facebook if you have a Facebook account and have chosen the social media login feature to sign in to us. The social media platform may receive information such as your IP or browser URL. Please refer to Facebook's privacy policy at https://www.facebook.com/policy.php for more information about your rights in this regard and how you can protect your privacy.

Google login

When you log in with Google to access our platforms or services, you agree to share your email address and profile picture. We will also record the fact that you have signed in through Google.

The social media platform may receive information such as your IP or browser URL. Please read Google's Privacy Policy to learn more about your rights in this regard and how you can protect your privacy: https://policies.google.com/privacy

3. Why do we collect your data?

In general, we use your personal information to provide you with the service you request, process payments and provide customer service, send you marketing and promotional communications, notify you of significant changes to our website, and offer you our content and advertisements that we think may be of interest to you. More specifically:

For the performance of a contract or for actions taken in connection with a contract (i.e., to provide the products and/or services you have requested and/or to resolve any ambiguities or to assist you):

  • A.
    To establish and maintain the contractual relationship set up to provide you with the desired product and/or service at any stage and through any possible integration and modification, or to carry out pre-contractual actions at the request of the person concerned (e.g. simplify your bookings and receive payments; respond to your questions and concerns; manage your account). Information relating to the provision of the Service and/or to resolve any ambiguities and to assist you by e-mail, telephone, SMS, recorded calls or other similar technologies. Please note that if your call is disconnected or interrupted in the middle of a call, we will call you back at your telephone number to respond to your request.

    To pursue our legitimate interests (i.e. to manage and improve our products, services and day-to-day operations):

  • B.
    In accordance with applicable laws, to occasionally invite you to participate in our surveys via e-mail, telephone, SMS, recorded calls or other similar technologies so that you can share your experience as a recipient of the Service with us. We use your feedback to develop and improve our services. Based on the analysis of your feedback, we may consider whether it is necessary to contact you in order to provide you with an answer regarding the submission of your survey. You may notify us at any time if you no longer wish to receive surveys by sending an email to privacy@airportshuttles24.com Please note that your participation in the survey is voluntary and that the fact that you prefer not to participate will not affect you.

    To comply with laws (i.e., to provide personal information to regulators):

  • C.
    To comply with legal and regulatory requirements and regulations regarding compliance and to respond to inquiries from government or law enforcement agencies in the course of an investigation.

    To pursue our legitimate interests (i.e., to improve our website, its features, products and services):

  • D.
    To perform aggregated statistical analysis of anonymous groups or to analyze identifiable behavior of individuals to see how our website, products and services are used and how our business performs.

    Soft Opt-in / To pursue our legitimate interests (i.e., marketing):

  • E.
    To send you (to the extent permitted by law and unless you have opted out) promotional material about products and services similar to those you have already purchased and offered on our Site by e-mail or, where permitted by law, through other electronic communication channels. In some cases, we may send you a personalized, customized version of the above promotional material.

    Where you give your consent (by ticking the appropriate box):

  • F.
    To send you personalized marketing messages tailored to your profile

    To provide you, without prejudice to paragraph E, and only with your prior consent, with the best offers for products and services that we believe you deem useful because they are tailored to your interests, by e-mail, telephone, SMS and on our website or those of third parties (e.g. with advertisements), by e-mail, SMS and on our website or on our website: The individual service or offers may be marketed by us, our shareholders or business partners from the following sectors: Tourism, leisure, entertainment, high-tech, fashion, decoration, consumer goods, food and beverages, finance, banking, insurance, energy, environment, communications, mass media, real estate, pharmaceuticals, textiles and apparel, education, energy, publications and publishing, information and communications technology, retail, sports, telecommunications and general services. To that end, we can:

    • Analyze your personal information to create a profile of your interests and preferences so that we can tailor and target our communications so that they are timely and relevant to you.
    • To combine the information you provide through cookies with information related to your purchases and with information we receive from third parties who receive your information through various means authorized by you. The following link[1] will provide you with information about third parties.
    • Analyze information that indicates how you deal with the communication material we receive, such as information about when e-mails were opened, whether you saw or interacted with an advertisement, the number of times each advertisement was viewed, to prevent the same advertisement from being viewed too often, etc.
    • temporarily share an encrypted version of your email address with carefully selected partners who may combine this information with other classes of online identifiers or other personal information to show you our cross-channel or cross-device offerings, such as social networking sites (Facebook, Google, Pinterest, Instagram, Twitter).
    • Use automated decision making to segment and target product offerings based on your needs and requirements. This allows us to manage our resources in a focused, efficient and profitable manner, which also reduces the risk of someone receiving information they consider irrelevant or inappropriate. Instead, you can always request manual decision making, express your opinion, or challenge a decision based solely on automated processing, including profiling, if such a decision would have legal consequences or similarly significantly affect you. If you have any further questions, please feel free to contact our Privacy Officer, whose contact details are listed in this Privacy Policy.
    • To pursue our legitimate interests (i.e. ensuring the security of our website):

  • G.
    To keep our website and systems secure and to prevent fraud, security breaches and other criminal activity.

    To pursue our legitimate interests (i.e. to comply with our Terms and Conditions, to protect our rights in the event of any dispute or claim):

  • H.
    To verify compliance with our Terms and Conditions and to enforce, exercise or defend any claim.

    Where you give your consent (i.e., through the cookie banner or through your browser settings):

  • I.
    To customize and personalize online marketing notifications and advertisements based on information about your use of our website, products and services, and other websites that have been collected through cookies (see the Cookies section of this Privacy Policy for more information).

    To pursue our legitimate interests (i.e., to improve our website, its features, products and services)

  • J.
    In accordance with applicable laws to record and monitor calls to and from our customer service for contractual reasons, quality assurance, analysis, employee training and/or to protect us in the event of litigation.

    Where we rely on a legitimate interest as a basis for processing your personal information, we will conduct an evaluation to ensure that the use of your data is legitimate and that our legitimate interests do not override your fundamental rights to privacy ('Weighing Up Check'). Contact our Privacy Officer at privacy@airportshuttles24.com for more information about the WeighAhead Check.

4. WHO SEES, RECEIVES AND USES YOUR DATA AND WHY?

  • 4.1.
    Categories of recipients of your data

    We share your personal information with the following categories of recipients for the purposes described in this Privacy Policy:

    Authorized employees and/or staff who advise and assist us in the areas of administration, products, legal advice, customer service and IT systems, as well as persons responsible for maintaining the network and the hardware and software used.

    Airlines, hotels, car rental companies, insurance companies, tour operators and other parties who cannot provide the requested services without providing your personal data and who act as independent data controllers. Please note that under the new regulations in the United States and other countries, airlines are required to allow customs and border authorities access to passenger data. For these reasons, we may, where required by law, in certain situations, disclose the information we collect from passengers at the time of booking to the appropriate authorities in the countries on their itinerary.

    Our third party providers (including other entities of the lm group) who process your personal data as contract processors in our interest and in accordance with our instructions for the purposes described above, such as those who provide IT and hosting services, call center and customer service, analytics, administrative services, etc. for us.

    Payment service providers and financial institutions (e.g. for chargebacks, fraud detection and prevention) acting as independent data controllers.

    Our business partners, who are social media platforms when specifically required to do so by you (e.g. if you submit information to these platforms generated by our website), if social media authentication methods are used or our app is downloaded, whereby you either accept our Privacy Policy or the platforms to which we submit information about your online activity with these partners, even if you are not logged into the social media platform, or if these business partners provide us with information about the functionalities related to the specifications of the device on which the app was installed and for which they have been granted the right to do so. The information you provide is governed by the Social Media Privacy Policy. Please review clause 2.3 of this Privacy Policy for more information.

    Competent authorities, if we are required to do so by law.

    Competent authorities and law enforcement agencies where necessary to enforce our Terms of Use and defend our or third party property rights.

    hird parties (e.g., management consultants, corporate audit professionals, or business value and asset evaluation professionals) who receive such data when it is required in connection with the sale of our business or its assets (in which case your data will be disclosed to our and the potential buyers' consultants and passed on to the new owners).

    The full list of parties to whom your personal information may be shared is available at our offices and can be requested by emailing privacy@airportshuttles24.com

  • 4.2.
    International transfer of your data

    The personal data of users and/or customers will be processed at the headquarters of the data controller (see point 1), at the lm group servers and at the headquarters of other companies to which the data may be transferred in order to provide the services requested by the data controller.

    Due to the fact that we are an international travel company, we may also forward your personal data to the following:

    - Countries outside the European Economic Area (EEA) that provide an adequate level of data protection, such as Switzerland in accordance with the "adequacy decisions" of the EU Commission, which recognizes that some countries provide adequate protection.

    - Countries outside the European Economic Area where data protection laws may be less stringent than in the EEA. This happens when:

    - We will share your information with independent data controllers, such as airlines, hotels, car rental companies, tour operators, etc., who may process your information outside the EEA to provide you with the requested services.

    - We will share your data with our service providers, who act as processors on our behalf and who may be located in a country outside the EEA, including Albania, India, Morocco, the United Kingdom and Tunisia. We will ensure that such forwarding is done in accordance with this Privacy Policy and is governed by standard contractual clauses approved by the EU Commission regarding adequate data protection. Our contract processors may be engaged, inter alia, in providing the service you have requested, processing your payment details, providing advertising and marketing services in our interest and providing support services through electronic communications or call centres.

    If you would like more information about the appropriate security measures, please contact us by e-mail at privacy@airportshuttles24.com

    Competent authorities and law enforcement agencies where necessary to enforce our Terms of Use and defend our or third party property rights.

    hird parties (e.g., management consultants, corporate audit professionals, or business value and asset evaluation professionals) who receive such data when it is required in connection with the sale of our business or its assets (in which case your data will be disclosed to our and the potential buyers' consultants and passed on to the new owners).

    The full list of parties to whom your personal information may be shared is available at our offices and can be requested by emailing privacy@airportshuttles24.com

5. HOW LONG DO WE STORE YOUR DATA?

We will retain your personal information for as long as necessary or permitted by law for the purposes and activities set out in this Privacy Policy or otherwise disclosed to you. Further information about the retention period can be found here:

CUSTOMER DATA

From date of purchase, 10 years:

  • Booking data (name, address, contact information, PNR, booking code, date of birth, ID number, date of issue, expiry date, country of issue, type), including:
  • Product Information
  • Customer contact data that is stored in the
  • Related to the heading Employees (e.g. notes/events in the back office)
  • purchase date
  • Special Services" in the Check-out section

From the date of the last interaction, 10 years:

  • Account information (see Personal Area):
  • User, Password
  • Registration in the social media
  • purchase date

10 years from the date the email was sent:

  • Customer service emails (confirmation, schedule change/cancellation, offer, penalties, reminder, refund option, voucher/payment, massive messages), including customer enquiries/complaints by email

From record date, 3 years:

  • Records of the customer centre for contractual reasons

From the date of the call, 1 month:

  • Recorded calls for quality purposes

From request date, 3 years:

  • Chat (customer/user)

Ten years:

  • Reports or complaints

From date of purchase, 10 years:

  • Contractual documents (acceptance protocol)

Not retained:

  • Credit card details

From the termination of the financial transaction, 10 years:

  • Financial and transaction information

From the rejection of the transaction for fraud, 5 years:

  • Transaction-based fraud monitoring data

From the date of the survey, 1 month:

  • Surveys

DATA USED FOR MARKETING PURPOSES (CRM)

From the consent or renewal of consent through interaction with marketing communications, 5 years:

  • Data used for marketing activities to reach customers/users who require their prior consent or under the soft opt-in procedure

DATA COLLECTED PER DAY

From the date on which you navigate on our website, max. 3 years:

  • Technical cookies

From the date of consent, max. 1 year:

  • No technical cookies

6. WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?

You can exercise your rights under EU Regulation 2016/679 (articles 15-22), including the right to:

Right of access: To confirm the existence of your personal data, to access their contents and to obtain a copy.

Right of rectification: To update, rectify and/or correct your personal data.

Right to cancellation ("right to be forgotten") and right to limitation: To request the cancellation or limitation of your data processed in violation of the law, including the storage of data not necessary for the purposes for which it was collected, where we have published your personal data, you also have the right to request the cancellation of such data and to take reasonable measures, including technical measures, to inform other data controllers processing the personal data that you have requested the cancellation of all links to such personal data or copies or replications of such personal data.

Right to Data Transfer: To obtain a copy, in a structured, commonly used and machine-readable format, of the personal data that you have provided to us under a contract or with your consent (e.g. data relating to your purchases) and to ask us to transfer such data to another data controller.

Right to revoke your consent: Whenever we depend on your consent (see p. 3 - F and J), you always have the possibility to revoke this consent, although we may have other legal reasons to process your data for other purposes.

Right of objection, at any time: You have the right at any time to object to the processing of your personal data (especially if we do not have to process the data in order to fulfil a contractual or legal requirement (see p. 3-B, C, D, H, I), or if we use your data for direct marketing (p. 3-E)).

Right not to be subject to a decision based solely on automated processing, including profiling: Right not to be subject to a decision based solely on automated processing, including profiling: Instead, you may always request a manual decision, express your opinion or challenge a decision based solely on automated processing, including profiling, if such a decision would have legal consequences or similarly significantly affect you.

You can exercise the above rights at any time by clicking :

  • Contact us by e-mail at privacy@airportshuttles24.com
  • In the case of direct marketing, please note that you can object at any time by clicking on the unsubscribe link attached to any communication to you.
  • With regard to targeted advertising and the withdrawal of your consent, please read the section on cookies in this Privacy Policy.

Your rights regarding your personal data may be limited in some cases: For example, if the fulfillment of your request would result in the disclosure of personal information to another person, if we are required to comply with a legal requirement or have a compelling legal reason, we may continue to process your personal information that you have requested to be deleted.

If you have the impression that your personal data is being handled incorrectly, you have the right to lodge a complaint. In such a case, please contact us first, but if you are legally entitled to do so, you can contact the data protection supervisory authority directly.

7. CONTACT DATA OF THE RESPONSIBLE PROCEDURES

Mediadoxx GmbH - Weierstraße 39, 46149 Oberhausen, Amtsgericht Duisburg, HRB 31842

8. INFORMATION ABOUT COOKIES

Cookies are small files that are stored on your computer. They contain a small amount of specific information about you and allow a server to deliver a customized page to your computer, hard drive, smartphone, or tablet PC (hereinafter also referred to as "device"). When you later return to our website, it can read and recognize the cookies. They are primarily used to improve the functioning of our website and to provide the website operator with business and marketing information.

In accordance with the cookie usage notice on the home page of our website and our cookie policy, you select and consent to the use of optional cookies when you accept the cookie policy on the landing page.

Below is a detailed description of the types of cookies used on the Website:

  • 8.1.
    Depending on which company manages the device or domain from which the cookie originates and is processed, a distinction can be made between the following cookies:

    Own cookies: are sent from a domain or device to your terminal that is managed by us and from which the service you request is provided.

    Third Party Cookies: are sent from a device or domain to your terminal that is not managed by us, but by another company that processes the information provided through cookies.

  • 8.2.
    Types of cookies depending on the period for which they remain activated

    Depending on the period during which cookies remain activated on the end device, we differentiate:

    Session cookies are a type of cookie designed to collect and store information when you visit the Website. These cookies are not stored on your terminal when the session expires or when your browser is closed on the terminal.

    Persistent cookies: These cookies are stored on your device. They are retrievable and can be processed after you have left the website and even if you navigate the website for a predetermined period of time. The cookie is stored on the hard drive until its coded expiry date is reached. The maximum duration of persistent cookies that we use on our website is 2 years. At the end of this period, the browser deletes the persistent cookies from the hard disk.

  • 8.3.
    Types of cookies depending on their intended use

    Depending on the intended use for which the data provided via cookies is processed, we differentiate:

    a) Technical cookies: are mandatory for the website to function properly. In addition, they are essential so that you can visit our website and use the various functions. Without these cookies, it is not possible to start search queries, make comparisons and bookings or use other services on the website.

    b) Personalized cookies: are used to help you navigate the site, recognize your preferences, and provide you with personalized features. In some cases, we may allow advertisers or other third parties to place cookies on our website to provide personalized content and services. If you reject cookies, we cannot guarantee the correct functioning of the website.

    c) Analytic cookies for statistical purposes and to measure website traffic: collect information about the use of the website, the pages viewed and any errors that may occur during navigation. We also use these cookies to track the origin of the page views on our website. These cookies do not collect any information that can be used to identify you. The information is collected anonymously and used to improve the functioning of the website and is also used for statistical purposes. For this reason, these cookies do not contain any personal data. In some cases, these cookies are managed by third parties on our behalf, but they are not allowed to be used for purposes other than those mentioned here.

    d) Cookies for advertising purposes and remarketing: are used to collect information to make the advertisement more appealing to you and to display advertisements from the website or third party websites or other online campaigns. The majority of these cookies are "third party cookies" and are owned by other companies. Therefore, we do not have access to the functionality of these cookies and are not responsible for their function or purpose. You can, however, find out about the functioning, purpose and use of third party cookies from the cookie provisions. We may also use third party services to collect information and/or post ads when you visit our website. These companies often use the information anonymously and aggregated (for example, without including your information such as name, address, email address, or telephone number) to provide you with advertisements about products and services of interest to you. Please note that depending on the cookie settings you choose, we may also use cookies to monitor your behavior on our own website and third party websites to determine whether you have viewed or interacted with an advertisement and whether you have purchased a product or service after viewing or interacting with an advertisement.

    e) Social media cookies: help you share our website with other users, click on the "Like" button on social networks such as Facebook, Twitter, Google+, YouTube, etc. and interact with the content of the various portals. The terms of use of these cookies and the information collected are governed by the privacy policy applicable to each social media platform. You can view the list under point 5 of our Cookie Policy. The information provided in this cookie list has been provided by the third parties who place these cookies. These companies have their own privacy policies, in which they set out their statements and valid deactivation systems. The lm group is not responsible for the content or accuracy of third party privacy policies contained in these cookie provisions. Please note that if cookies are not enabled on your device, your ability to use the Website may be limited and navigation and use of our services may be prevented.

    There are several ways to manage cookies. You can disable cookies or receive a warning before accepting a cookie by changing your browser settings. In addition, you can delete all cookies that have been placed in the browser's cookie folder. Please note that each browser has different procedures for managing settings. Below we explain how you can manage cookies using the following browsers:

    • MICROSOFT WINDOWS EXPLORER
    • GOOGLE CHROME
    • MOZILLA FIREFOX
    • APPLE SAFARI

If you are using a different browser, please refer to the help menu of your browser.

If you are interested in managing cookies on your Tablet PC or Smartphone, please review the relevant documentation or online help.

We do not install third party cookies ourselves. They are installed by our business partners or other third parties when you visit this website. For this reason, we encourage you to visit the websites of these third parties to learn about the cookies they store and how you can administer them. In addition, we ask you to visit the following website http://www.youronlinechoices.com/, where you can find useful information about the use of cookies and the measures you can take to protect your privacy on the Internet.

9. Privacy Notice for Facebook

  • 9.1.
    Facebook Custom Audience - Facebook Pixels

    We use the remarketing function "Custom Audience" from Facebook Inc. (1601 Willow Road, Menlo Park, California 94025) or, if you reside in the EU, from Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This feature allows us to display interest-based ads to our users and/or customers of our website when they visit Facebook ("Facebook ads") and analyze those Facebook ads for statistical and market research purposes, which in turn helps us optimize future advertising efforts. This enables us to focus on achieving a more relevant advertising impact.

    For this purpose, we use the so-called Facebook pixels for our website.

    When a user or customer visits our website and responds (e.g. buys something), the Facebook pixel is triggered and reports this action. This way, we know when a customer is trading after seeing our Facebook ad. We will also be able to reach this customer again through a custom audience. For this reason, we can use this pixel to track user behavior after they are redirected to our website by clicking a Facebook ad. This way, we know when a customer is trading after seeing our Facebook ad. We will also be able to reach this customer again through a custom audience.

    This in turn allows us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous, i.e. we do not see personal information about individuals. Nevertheless, this data is stored and processed by Facebook, so that we hereby inform you of the situation on the basis of our knowledge. Facebook may link this information to your Facebook account and use it for its own promotional purposes in accordance with the Facebook https://www.facebook.com/about/privacy Privacy Policy. Such information may allow Facebook and its affiliates to display advertisements on or outside Facebook. A cookie may also be stored on your computer for this purpose.

  • 9.2.
    Facebook SDK

    We use the code module "Software Development Kit (SDK)" from Facebook in our app. The Facebook SDK is published and maintained by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA or, if you reside in the EU, by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This integration allows us to link various Facebook services to our app (i.e. Facebook Analytics, Facebook Ads, Facebook Login via SDK, Facebook Account Ki, Facebook Share, Facebook Graph API and Facebook App Events).

    In particular, we have connected the following SDK Facebook services to our app:

    Facebook Login: So you can login or log in with your Facebook account.

    Facebook App Events: To understand the actions of users in our app and measure the effectiveness of your mobile app advertising. We use this service to evaluate the reach of our advertising campaigns and use of the Facebook SDK. Facebook only provides us with an aggregated analysis of user behavior within our app.

    Because our app is linked to SDK Facebook Services, we are required to follow Facebook's guidelines, i.e. we are required to provide Facebook with the information listed below when you download the app, even if you have not logged into a social media platform:

    Anonymous online identifier;

    Information that you downloaded our app;

    Type of device you used to download the app;

    Type designation of your device;

    Your geographic area;

    Your time zone;

    Your Internet service provider;

    The size and density of the display device;

    CPU cores of your device;

    The external storage capacity of your device in GB;

    The free memory on the external memory of your device in GB;

    Time zone of the device.

    When you download our app, you agree to accept data transfer to Facebook as described above.

    You can read more about the Facebook SDK in iOS here: https://developers.facebook.com/docs/ios. Please note for Android: https://developers.facebook.com/docs/android.

    You can check and change the status of your connection to Facebook and the respective access rights of our apps under your profile settings on Facebook (https://www.facebook.com/settings?tab=applications). If you wish to terminate the connection between Facebook and our app, please log in to Facebook and make the necessary changes to your profile settings.

10. updating and earlier versions of this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to the Privacy Policy, we will post the updated version on our website and update the "Last Updated" date above the Policy.

Earlier versions of this Privacy Policy are available here.